VANILLA - internet services, simple.

About Vanilla

Vanilla provides simple, affordable internet services for discerning Internet users in South Africa. We've been doing this since 1996 - you can trust us to get it right.

Have a look at our social networks for the latest updates on whats going on:

We connect you through the three primary networks in South Africa. These are the fastest and most reliable networks in the country - Internet Solutions, MTN Business - used by many major companies and SAIX, the Telkom network.

Vanilla also orders and bills for adsl physical lines, hence no need to struggle with Telkom, just do everything through us!

Vanilla gives you a choice of easy to use services - you pick what you want and only pay for what you use (or commit to using e.g. fixed accounts, domains, etc). No complex bundles, long-term lock-in, no red tape, we guarantee 99% uptime and the security of our systems.

We are a proud member of the SA Internet Service Providers' Association (ISPA) and we uphold the ISPA Code of Conduct

Vanilla keeps everything as simple as possible

XP ADSL setup


Before you begin

Please ensure that your modem/router is connected to your telephone line by a telephone cable and your computer is connected to your modem/router with a LAN cable. The difference between a telephone cable and a LAN cable can be seen here. Also, you need to conect your router to it's power supply and it's power supply to a free two-prong socket.

STEP 1: Accessing ADSL Connections

  1. Click on the Start button
  2. Click on All Programs
  3. Click on Accessories
  4. Click on Communications
  5. Choose New Connection Wizard from the menu

(If you do not see Connection Wizard, Left-click on Start in the bottom left-hand corner of the screen. Left-click on Run. In the pop-up box, type in inetwiz, and click OK.)

STEP 2: Using the New Connection Wizard

  1. The New Connection Wizard will now appear.
  2. Click Next.
  3. Choose Connect to the Internet, then click Next.
  4. Select Set up my connection manually and click Next.
  5. Select Connect using a broadband connection that requires a username and password. Click Next.

STEP 3: Enter in Vanilla settings

  1. In the ISP Name field, type Vanilla. Click Next.
  2. Enter your Username and Password into the appropriate fields. Your username should be in the form of username@vanilla.co.za
  3. Uncheck Turn on the Internet Connection Firewall for this connection. Click Next.
  4. If you would like an icon to the Vanilla connection added to the desktop, select that option. Click Finish to complete the wizard.